Account access
Sign-in, password reset, profile, roles, or account security.
Email support →We’re here to help
BCAT Support
Effective and last updated: August 15, 2026
Tell us what happened, which part of BCAT you were using, and the best way to reach you. Never email passwords, payment credentials, Social Security numbers, or private financial documents.
App availability
BCAT Marketplace and Masjid Connect have been submitted for Apple App Store review. TestFlight links are for beta testing. Both Android apps are still in development and are not yet available on Google Play. Marketplace status → Masjid Connect status →
Orders and fulfillment
Available payment and fulfillment options, order status, vendor messages, or an ordering issue.
Email support →Vendors and drivers
Applications, onboarding, storefront setup, staff access, or driver review.
Email support →Masjid Connect
Quran or Hadith content, Arabic lessons, bookmarks, learning lock, or public and calculated prayer schedules.
Email support →TestFlight, Watch, and Apple TV
Beta invitations, installation, paired-device sync, recitation audio, or TV navigation. Include your app version, device, and OS version.
Email support →Privacy and deletion
Privacy questions or help with a permanent account-deletion request.
Email support →Support contactadmin@crescentappliedtech.com
For an active order, include the order reference and a brief description, but do not include sensitive credentials. For emergencies or immediate threats to safety, contact local emergency services.